Nowadays, there’s so many legal technology providers to choose from for legal departments and law firms. Trying to select the right legal technology provider for the needs of your organization is not an easy task.

March 2023 seems to be #LegalTech month for the legal industry with the American Bar Association (ABA) TechShow in Chicago and LegalWeek in New York City.

In recognition of these two important legal industry events, I recently wore my vintage 1980s era Chicago White Sox uniform (since the ABA TechShow was in the Windy City) and produced my #3Strikes video ⚾️ which lawyers can use as a “mini” checklist on these 3 top areas for lawyers to carefully consider as they evaluate legal technology solutions for their legal departments and law firms:

✅️ Earn Trust: Trust cannot be claimed. Instead, trust must be earned. Take the time to clearly understand what a technology solution is all about (and what it is not about). Make sure that a provider offers you suitable customer case studies and references. Gain clarity on how a provider properly secures your vitally important data. Bottom line, make sure that your technology provider is constantly earning your trust!

✅️ Drive Business Outcomes: How does a legal tech provider enable you to achieve real business outcomes? For instance, will a provider’s solution help you achieve cost savings? How does a provider’s solution enable you better serve your clients? Will a provider’s solution help you share information more freely and break down organizational silos?

✅️ Technology Ease of Use: Historically, lawyers have been slow at adopting technology. Lawyers will be more willing to use technology that is simple and easy to use. Lawyers will be less willing to use technology that is complex and difficult to use. People and organizations will only derive benefits from technology if it actually used and consumed.

Best of luck in evaluating and selecting a legal technology provider!

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Photo of Dennis Garcia Dennis Garcia

Dennis Garcia is an Assistant General Counsel for Microsoft Corporation based in Chicago. He practices at the intersection of law, technology and business. Prior to joining Microsoft, Dennis worked as an in-house counsel for Accenture and IBM.

Dennis received his B.A. in Political…

Dennis Garcia is an Assistant General Counsel for Microsoft Corporation based in Chicago. He practices at the intersection of law, technology and business. Prior to joining Microsoft, Dennis worked as an in-house counsel for Accenture and IBM.

Dennis received his B.A. in Political Science from Binghamton University and his J.D. from Columbia Law School. He is admitted to practice in New York, Connecticut and Illinois (House Counsel). Dennis is a Fellow of Information Privacy, a Certified Information Privacy Professional/United States and a Certified Information Privacy Technologist with the International Association of Privacy Professionals. Please follow Dennis on Twitter @DennisCGarcia and on his It’s AI All the Time Blog.